Please note, we do not store customer credit card details nor do we share customer details with any 3rd parties.
We ask for your personal information when you make a purchase, register, sign up for promotions, offers or competitions, or to receive news. Depending on which of these services you use, we may collect:
Even if you do not use these services, or for example, do not proceed with a purchase, we will still gather any personal details entered and information about your activity on the website to understand what parts of the website and what products you are interested in, so that we can improve our website and tailor our services to you.
We do not store customer credit card details nor do we share customer details with any 3rd parties.
Depending on how you engage with us, we may use your information:
We may from time to time contact or update you about products, services or offers that may be relevant to you.
This may include delivery, reviews, lists and extended warranties, and other products and services related to your Gaia Technologies purchases, some of which are provided by Gaia Technologies and some by our trusted partners to whom we may pass on your details. They or we may contact you about these by telephone, mail, email and SMS, using the contact details you provide and update us with, which we obtain or update with you in our dealings, or which we obtain or update from external sources. This may include telephone numbers that are registered by you or others unless you have told us directly that you do not wish to be contacted for this purpose on a particular telephone number. By providing your details through the website, you are agreeing to this. If you don't want to be contacted by post or telephone you can email us at email@example.com, call us on 001248 675 800 or write to us at: Gaia Technologies, Woodlands House, Parc Britannia, Parc Menai, Bangor, Gwynedd, LL57 4FA (UK). If you do so, please bear with us for a short time whilst we adjust our records. This usually takes up to 10 days. * Calls are charged at your local rate from a landline or mobile. Lines open: Monday-Friday 9am-6pm (excluding bank holidays). Please remember to use the international dialing code (+44) when calling from outside the UK If you don't want to be contacted by email, please unsubscribe from the Gaia Technologies marketing emails that contain an easy means for you to unsubscribe. Please note that Gaia Technologies would not necessarily remove all your details from its records but would note and respect your changed marketing preferences.
Whilst we have policies, rules and measures in place and try to take all reasonable steps to safeguard your personal information, Gaia Technologies cannot guarantee the security of any information you provide online. Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of our website. For your security, when ordering from us we only use Secure Socket Layer 3 (SSL 3) technology.